Frequently Asked Questions
Everything you need to know about your Esska experience.
What materials are used in Esska shoes?
We pride ourselves on using high-quality leathers and suedes sourced from reputable tanneries. All our shoes feature padded insoles and non-slip rubber outsoles for maximum comfort and durability.
How do I know which size to order?
Esska shoes generally fit true to size. If you are between sizes, we recommend sizing up. Please refer to our detailed Size Guide on each product page for specific measurements in centimeters and inches.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination. All orders are processed within 1-2 business days from our warehouse.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Items must be in their original, unworn condition with all packaging intact to be eligible for a full refund.
How should I care for my Esska shoes?
To maintain the longevity of your shoes, we recommend using a protective spray before first wear. For suede, use a specialized brush, and for leather, a damp cloth and quality conditioner will keep them looking new.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely processed and encrypted.